What Clients Say About Uscher, Quiat, Uscher & Russo, P.C.
At Uscher, Quiat, Uscher & Russo, P.C., our most important priority is making sure that clients and their cases get our firm’s complete, undivided attention, no matter how busy we may be. For us the matter is simple: if it were not for our clients, we wouldn’t be here. So taking care of our clients and keeping our clients informed and involved, is the most important job we have. Anyone who wants to work here quickly learns this principle – or they do not work here very long.
Remarkably, we have found over the many decades of our practice, that many lawyers – maybe even most lawyers – do not share that practice philosophy. Perhaps that is one of things that makes Uscher, Quiat, Uscher & Russo, P.C., different. We know that most clients would prefer not to have to hire a lawyer at all, and that they do so because they have no choice. These clients know that the stakes are too high to go it alone, but they seek out legal assistance reluctantly, not by choice, but by necessity. We appreciate the reality of our clients’ circumstances, and we strive every day to do the best job we can do, not only in pursuing our client’s legal needs, but also in taking care of our clients’ human needs.
In our view, the best way to evaluate a lawyer is to talk to the clients who have been represented by that lawyer, after the representation has ended. At Uscher, Quiat, Uscher & Russo, P.C., we live by that approach. Periodically, we ask our clients to talk about their experiences with our firm, and to be brutally honest in their comments. Here are some of the observations made by our clients over the years:
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Mr. Quiat was very specific about my options, chances of a successful appeal, and the costs of same. We did discuss the possibility of taking the issue to court and costs of such action. My appeal, as directed by Mr. Quiat, with the assistance of professionals at his firm, was successful on the first attempt. There was no need to take the time and incur the costs of a trial.
Kevin
Mr. Quiat, and his team were able to reinstate my disability benefits discontinued by Aetna Insurance. Mr. Quiat was always available, and responded quickly to any inquiries, questions I had via phone, email or through his team. Very professional, and detailed. I highly recommend Mr. Quiat. I would use his services again!
Carlos
Mr. Quiat is thorough, pleasant to work with. He exhibits complete competency of his profession. I would highly recommend him. His many years of experience qualifies him to approach his work with confidence and the outcome was handled with the utmost diligence.
Insurance Client
Mike took the time in our initial meeting to truly understand my situation and what I was up against. He listened to my concerns and never pressured me to make a decision to retain his services. Mike allows for input from you in developing your appeal. He referred me to the appropriate doctors and to an Occupational Therapist for testing in order to document my disability. There was constant communication via email or by telephone. Mike is dependable, he does what he says he is going to do and he follows up on the action steps. He is straightforward with you and realistic about your chances with the appeal and the time frame involved. He has a professional office with a very competent staff including paralegals. Mike is highly experienced in dealing with the major insurance carriers. He is also very personable and he made additional recommendations to me regarding my well-being. He is the No. 1 individual disability in the state. Simply put, he is the best, hands down. I highly recommend him.
Kevin
As I was facing some of the most difficult times of my life with seemingly no way out, I was most fortunate to meet Michael Quiat. Among other things, I was in search for a long-term disability attorney I felt I could trust, and put my life in their hands. I researched the internet thoroughly and met various LTD attorneys. But it was not until I met Michael Quiat that I began to believe that all was not lost. Mike sat with me, focused fully on my situation. He did not interrupt but listened intently. At the end of my verbal dissertation, he calmly and with the highest level of confidence said, “Everything will be alright. We will work through this together and begin to turn your life around.” At that very moment, I felt as if a great weight had been lifted off my shoulders. I believed in him because I knew he believed in himself. Michael was by my side as we completed the entire filing process, and continues to be there still should I have any questions or concerns. He makes himself available as if I were his only client, which I am certain I am not. He has been more than just an attorney who has helped me successfully receive my long-term disability. He has been a friend and advocate as well. He has been instrumental in helping me start to take control of my life once again. Though the road ahead may still be long, it brings me great comfort and solace to know that I will not be walking that road alone, but will always have Michael by my side. Thank you Michael for all you have done, and continue to do, for my family and me. A most grateful and satisfied client.
Long-Term Disability Client
He listened very intently to me and took copious notes. At the end of my meeting with him I knew that he was the right person to handle my disability case and I was right!!!
…He is the best!!!!”
Arbitration Client
Michael Quiat handled my long-term disability case and did so in a very caring manner. He was a great advocate and always quick to return phone calls. My case was a psychiatric disability case but he never treated me like I was crazy or showed me anything but the utmost respect. At this juncture in my life, I, unfortunately, was dealing with eight or nine different attorneys all on different matters. To put it nicely, I so wish Mike could have handled every single one for me. To put it not so nicely, out of this bunch the only one I can be 100% certain that is not going straight to hell is Mike. And a long overdue thank you for not charging 18% interest on an overdue bill while I was unable to pay it. I did settle up as soon as I could and wish my accountant would take a page out of your book. Folks, the only thing I can say is don’t get used to it. Other attorneys are not cut from the same cloth. I recommend him most highly.
Barbara
Solid expertise … Very responsive in client concerns\Effective advocate in handling interactions with the opposing party.
Employee Benefits Client
Mike stands out as the most responsive attorney … He always made it as easy as possible for me to get things done, a welcome relief when you don’t always feel well. I trust him completely and without question, his integrity is above reproach.
Insurance Client